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Software Support & Maintenance

If you prefer to run AMI in-house, meaning on-premise within your own IT Infrastructure, our Long Term Service Agreements will cover and provide you with the technical expert support to back up your day-to-day operations. Equally important, our Service Agreements… Leer más

  • Proven processes to resolve customer’s software related challenges
  • Defined response times according to issue severity
  • Multiple support levels according to utility needs:
    • Standard
    • Module
      • extended service hours or further software delivered by Landis+Gyr
    •  On-demand
      • e.g. training, installation and integration work, troubleshooting outside LG delivery
  • Europe, the Middle East and Africa